There's the following way to add the transactional data via manual input to a single event.
This article is relevant for: FD Live Select
If you want to upload the total number of tickets sold and the total revenue for a specific period, follow these steps:
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Select the event and click on the three dots in the top right corner → then "Update Sales" → then "Manual Entry" (see screenshot).
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Add the required information:
- Start date and end date to define the period for which you want to add transaction data.
- Total number of tickets sold for each category during the defined period.
- Choose the type of ticket from the predefined categories (regular, subscription, free, etc.). Click here for an explanation of the ticket categories used by Future Demand. If categorizing is too complicated, select "regular" for all tickets.
- Total revenue for each category within the specified period.
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Click the "Add" button. The transaction data will be visible in the web application within 24 hours at the latest.
Important to know:
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The entered tickets and revenue will be randomly distributed over the specified period. For example, 120 tickets will be randomly allocated over the period from 01.09 to 30.09. The shorter the entered period, the more precise the campaign analysis will be.
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This method of transferring transaction data is particularly useful for individual events and when you, for instance, want to upload all sales data up to 20 days before the campaign starts. From 20 days before the campaign begins until its end, the sales data should be as accurate as possible. This means entering data for shorter periods or using another method for uploading sales data (see the next points). This is due to how the campaign evaluation is conducted. More information on campaign evaluation can be found here.
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For a more detailed campaign evaluation, please use the file upload option. For more information please check this article: How to upload sales data in bulk?
- If you want to upload sales data for multiple events at once or long series, use the export/import feature. More information can be found in this support article: How to manually upload your sales data using the export and import feature?
- Please also note that manual data entry accumulates the data entered.
Example: From 01.09.2024 to 30.09.2024, 100 regular tickets were sold, generating a total revenue of €1,000.
On 01.10.2024, you uploaded this information into the web application. On 05.10.2024, you discover that a total of 120 regular tickets were sold during the period 01.09.2024–30.09.2024, generating total revenue of €1,200. In this case, only add the additional tickets and revenue. If you add 120 tickets and €1,200 on 05.10.2024, the system will accumulate both entries and record a total of 220 tickets and €2,200 in revenue for the period from 01.09.2024 to 30.09.2024.
When entering sales data manually the next time, you must add sales data starting from 01.10.2024 and beyond.