How to manually add sales data to an event?

There's a way to add the transactional data manually to a single event.

In case you want to upload the number of total ticket sold and total revenue for a single event, we provide the possibility to do so.

Steps to follow: 

You will be able to add aggregated ticket sales and aggregated revenue manually for the selected period of time for one selected event, following the next steps:

1. Select the event for which you want to add aggregated ticket sales and aggregated revenue for defined period and click in the upper right corner, click on the "Options" button (horizontal ellipsis) which will display the option “Update sales”. Choose "via manual input".

 

2. Add required information:

  • start date and end date, to define the time period, you are adding transactional data for
  • select ticket type from given categories (regular, subscriptions, free, etc.) 
  • total number of sold tickets for each category and defined period of time, if not sure regarding ticket category, please select "regular", at least one category is required 
  • total revenue for each category and defined period of time


     

    3. Click on the "Add"-Button. The transactional data will be visible on web application latest within 24 hours.

     

    Important to know:

    • This way to upload transactional data is helpful, when you want to upload sales data for one single event or only few events. 
    • Please remember that the upload of transactional data via manual upload aggregate the data. Example given: from 1.09.2024 till 30.09.2024 100 regular tickets were sold in total, generating 1000 € total revenue. 

      On 1.10.2024 you uploaded those informations to web application. On 5.10.2024 you realise that for 01.09.2024-30.09.2024 120 regular tickets were sold in total, generating 1200€ total revenue. In this case, please ad only additional tickets and additional revenue. If you add on 5.10.2024 120 tickets and 1200€ the system will accumulate both inputs and record 220 total tickets, 2200€ total revenue from 01.09.2024 till 30.09.2024.

      Next time you upload the sales data via manual upload you have to add the sales data beginning with 1.10.2024 and further in the future. 
    • If you would like to upload the sales data for many multiple events at once, other method will be more efficient, please use: Export/Import Feature.
      For more insights, please review the support articles below.
      How to manually upload your sales data using the export and import feature?
      How to upload sales data in bulk?