Usable data points for Sentinel

This article shows you how different data points are named in Future Demands data base. This is above all important for asking questions as specific as possible in Sentinel to get the right answers.

This article is relevant for: FD Live Professional

To get accurate results with Sentinel, it is crucial to ask questions that make sense in the context of the data schema with ideally no room for interpretation. For this purpose the Sentinel data schema is provided in this article.

 

How to get your information as fast as possible from this article and use it properly:

  • Depending if you are asking for the category event, transactions or customers you can scroll down to the right section.
  • Press Ctrl or Command + F to open the search function and type in the data point you are looking for to define your question in Sentinel. (i.e. artist, ticket type, composer,...)
  • Once you found the right name of the data point and you found also the name of the actual example for your question you can define your question. 
    For example:
    • "Give me a list of customers where the city is Berlin and the ticket category is regular" To get all clients in Berlin who never bought a discounted ticket but only regular price tickets.
    • "Give me a list of events where in the field composer is Mozart" to get all events where pieces of Mozart were part of the program

Events

This table contains the possible data points for events and production (lineups (artists) and setlists (program)).

 

Value 

Type

Description

Example

id

text

The unique identifier of the event, which can be found at the end of the URL, if you click on a campaign or event in the Web App everything after event-id=

event-sim-01234

title

text

The title of the event

Tosca

category

text

Future Demand category of the event. It is limited to certain values (see below after this table). You have to ask for these values in order to get a correct answer.

Opera

date

date

Date of the event. It is not limited to a given format if you are asking questions in Sentinel

December 1st

Next month

June 2022

start

time

Time of the event. It is not limited to a given format if you are asking questions in Sentinel

11:00am

Eleven o'clock

end

time

End time of the event. It is not limited to a given format if you are asking questions in Sentinel

11:00am

Eleven o’clock

capacity

number

Maximum number of people the event hosts

888

More than 1000

price_category

number

Average of the tickets sold for this event

888

More than 1000

city

text

City of the event

Wien

Berlin

description

text

Description of the event

My wonderful event. Please come.

work title

text

Name of a work performed in the event

Abbey road

The Nutcracker

composer

text

Name of an artist who made a given work

Paul McCartney

Tchaikovsky

artist_name

text

Name of an artist performing at a given event

Maria Callas

artist_type

text

Role of a given artist. It is limited to certain values. (see below after this table). You have to ask for these values in order to get a correct answer.

actor

band

 

Events - category

  • Product/Service
  • Ballet
  • Chamber
  • Comedy
  • Dance
  • Education
  • Opera
  • Operetta Musical
  • Other
  • Rock Pop
  • Spoken
  • Symphony
  • Theater
  • Vocal

Events - artist type

  • acrobat
  • actor
  • author
  • band
  • choir
  • choreograph
  • comedian
  • composer
  • conductor
  • costume design
  • dancer
  • director
  • ensemble
  • light design
  • moderation
  • orchestra
  • other
  • producer
  • soloist
  • sound design
  • stage design
  • technician
  • LINEUP

Transactions

This table contains all data points for transactions (tickets). 

 

Value

 

Type

 

Description

 

Example

 

id

text

The unique identifier of the transaction

xxx123

event_id

text

The unique identifier of the event, which can be found at the end of the URL, if you click on a campaign or event in the Web App everything after event-id=

event-sim-01234

customer_id

text

The unique identifier of the customer who bought the ticket

customer_01234

ticket_type

text

Future Demand ticket type. It is limited to certain values (see below after this table). You have to ask for these values in order to get a correct answer.

regular

date

date

Date of the sale. It is not limited to a given format

December 1st

Next month

June 2022

time

time

Time of the sale. It is not limited to a given format

11:00am

Eleven o'clock

sold_price

number

Cost of the ticket after any possible discount

150.55

28

More than 100

ground_price

number

Cost of the ticket before any possible discount

150.55

28

More than 100

discount

number

The discount of a ticket. Essentially the difference between the sold and ground price

888

More than 1000

currency

text

Three letters value corresponding to the purchase currency

USD

EUR

 

 Transactions - ticket type

  • Regular: Less than 15% off the ground price.

  • Regular Discount: More than 15% and up to 50% off the ground price.

  • Discounted: More than 50% and up to 80% off the ground price.

  • Subscription: If the provided ticket category name includes the keywords like "Abonnement" or "subscription".

  • Free: More than 80% off the ground price.

  • Reserved: If the provided ticket category name includes the keywords like "reserved".

  • Cancelled: If the provided ticket category name includes the keywords like "storno" or "cancelled" or is marked as “cancelled” from the ticketing system.

Customers

This table contains all possible data points for customers.

 

Value

 

Type

 

Description

 

Example

 

id

text

The unique identifier of the customer

customer_01234

phone1

text

A phone number

24244476

phone2

text

A phone number

24244476

first_name

text

Customer’s first name

Max

last_name

text

Customer’s last name

Müller

street

text

Street where the customer lives

My street, 88

zip_code

text

Post code of the customer

10088

city

text

City where the customer lives

Berlin

email

text

Customer’s email

test@gmail.com

ads_opt_out

boolean

True if the customer doesn’t agree to receive emails

True

salutation

text

Raw value

Dr