An overview of the required data inputs
In order to properly process the information surrounding the transaction data, the data provided must meet the following requirements or contain information:
Transactional systems
(from ticketing and merch systems)
Event information
- Event ID
- Date
- Time
- Title
- Capacity
- City
- Venue
- Hall/Hall
Further Sales Data
- Ticket category (regular, VIP or similar, subscription)
- Date & time of purchase
- Sales price
- Base price
- Currency
- Invoice number
Customer data
- Customer ID
- Salutation*/**
- First Name*/**
- Last Name*/**
- Street*/**
- House number*/**
- Post code*/**
- Email address*/**
* = not necessary for WAVE and LOOKOUT
** = recommended for BACKHAUL
Program information
(TheaSoft, OPAS, et al.)
Event information
- Event ID
- Date
- Time
- Venue/Hall
- Participating artists and their role (band, soloist, orchestra, director…)
- Works (including authors, composers)
How we merge data sources
In order to combine data from different sources, we utilize three specific data points:
- Date
- Time
- Venue/Hall
If there are variations in these three data points, it can result in the absence of important transactional or programmatic information.
For further information consult the Data Requirements Sheet.