Which data points are necessary to enable full functionality?

An overview of the required information on transaction data

In order to properly process the information surrounding the transaction data, the data provided must meet the following requirements or contain information: 

Transactional systems (ticketing and merch systems)

Event information 

  • Event ID
  • Date 
  • Time 
  • Title 
  • Venue 
  • Hall/Hall

Further Sales Data

  • Ticket category (regular, VIP or similar, subscription) 
  • Date & time of purchase 
  • Sales price 
  • Base price 
  • Currency 
  • Invoice number

Customer data

  • Customer ID
  • Salutation*/**
  • First Name*/**
  • Last Name*/**
  • Street*/**
  • House number*/**
  • Post code*/**
  • Email address*/**

Programm information (TheaSoft, OPAS et al)

Event information 

  • Event ID
  • Date 
  • Time
  • Venue/Hall
  • Participating artists and their role (band, soloist, orchestra, director…)
  • Works (including authors, composers)


For further information consult the Data Requirements Sheet.

* = not necessary for WAVE and LOOKOUT
** = recommended for BACKHAUL